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Margaret Cyphers

VP of Design at ServiceNow (Employee Workflows); ex-Director of UX at Google Workspace, Drive, and Play

ExecutiveLeads from the backHybrid schoolEnterpriseProductAI
An executive design leader pointing her practice squarely at the agentic-AI transition inside a leading enterprise platform, with decades of proven craft behind the bet.

Signature win. Led UX for Google's productivity suite at planetary scale, then took the VP of Design seat at ServiceNow to steer enterprise design through the shift to AI and agentic systems.

The case

editorial · CCBEI · with sources
Craft20+ yrs leading UX at scale: Director of UX across Google Workspace, Drive, and Play; awards from Communication Arts, Addys, ADC — held the bar on dense enterprise productivity surfaces.8
CommunicationPublic speaker (CreativeMornings/Denver on courage and embracing change) and active LinkedIn voice on UX leadership; makes the design case but limited published long-form thesis.7
BusinessVP of Design at ServiceNow owning Employee Workflows, plus Google Workspace/Play altitude — design tied to revenue-bearing enterprise platforms used by millions.8
EducationDirector/VP roles inherently grow teams and her 'courage/change' talk signals a growth mindset, but little public evidence of explicit reskilling or people-protection programs; confidence low here.6
InnovationSelf-positions on 'Foundational AI & Agentic Systems' at ServiceNow's AI-first platform — leading design through the agentic transition; counts as elevate, though specific shipped AI work is not yet publicly detailed.7

Endorsed by peers

illustrative · opens with verified accounts
OverallI'd work for them42
CraftRaised my craft bar46
CommunicationMade the case for design41
BusinessMade design matter to the business46
EducationTaught me something I still use35
InnovationShowed me a new way to work41

Verified peers only — one tap with LinkedIn. Names stay private; we show role and industry. Bars are illustrative until the participation backend is live.

Stories

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