uxtopian

BIO

Ian Alexander - design leader

Hi, I am Ian Alexander. For more than 15 years I’ve built design teams for product and marketing that improve customer loyalty, increase product adoption, and produce positive business outcomes.

It wasn't always easy. Elevating organizational design maturity requires heavy, patient lifting. The keys that have unlocked success for me are clarity and kindness. Clarity regarding the user problem being tacked and the DesignOps employed. Kindness in the manner tasks are made easy for the user, and the way we treat one another inside the organization. 

I'm thrilled to share the knowledge I have gained working with well-funded startups, enterprise orgs, and established SaaS companies.

#web3 #marketplaces #greentech

A Boston native (accent removed), I now reside in Chapel Hill, NC with my wife and 4 children.

Mailchimp all-hands. Sr. Director of Design

SKILLS

Curiosity
Product Strategy
Org Design
Strategy
Empathy
Pragmatism
Storytelling
CX
Openness
Mentorship

EXPERIENCE

  • Head of Design
    Gladly • Current
  • Sr. Director
    of Design
    Mailchimp • 2018 – 2019
  • Experience Strategy
    IBM • 2014 – 2018
  • Experience
    Director
    Razorfish • 2013 – 2014
  • Founder
    EatMedia • 2005 – 2013
  • Product Manager
    Tutor.com • 1998 – 2000