Hi, I am Ian Alexander — a design executive with 15+ years leading high-impact teams across product, marketing, and brand. I've helped scale startups, mature SaaS orgs, and transform enterprise platforms by building design cultures that drive adoption, increase customer loyalty, and deliver meaningful business outcomes.

Elevating design maturity is rarely easy — but I’ve learned that success hinges on three principles:
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‍Clarity: Aligning deeply on user needs and business value.
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‍Accountability: Building processes and collaboration that are synergistic.
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‍Kindness: Crafting products that feel intuitive, and leading teams with empathy.

I’m passionate about sharing what I’ve learned — especially where AI, SaaS, and platform strategy intersect with design leadership.

#AI #SaaS #Crypto

A Boston native (accent removed), I now reside in Chapel Hill, NC.

• Head of Design
  • Kustomer • 
• Head of Design
  • Meta • 
• Head of Design
  • Gladly • 
• Sr. Director of
  Design
  • Mailchimp • 
• Experience Strategy
  Director
  • IBM • 
• Experience
  Director
  • Razorfish • 
• Founder
  • EatMedia •