Hi, I am Ian Alexander. For more than 15 years I’ve built UX and design teams (product and marketing) that improve customer loyalty, increase product adoption, and make dollars and sense.
It wasn't always easy. The keys that unlocked success for me were clarity and kindness. Clarity regarding the user problem we are tackling and the DesignOps we employ. Kindness in the manner we make tasks easy for the user and the way we treat one another inside the organization.
I'm thrilled to share the knowledge I have gained working with startups, enterprise orgs, agencies and established Saas companies.
A Boston native, I now reside in Chapel Hill, NC with my wife and 4 children.
- Head of DesignGladly • Current
- Sr. Director
of DesignMailchimp • 2018 – 2019
- Experience StrategyIBM • 2014 – 2018
DirectorRazorfish • 2013 – 2014
- FounderEatMedia • 2005 – 2013
- Product ManagerTutor.com • 1998 – 2000